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Susanne Barriteau

Manager, Customer Experience

Susanne is a dynamic and motivated professional with a proven record of results-driven leadership, client relationship building, project management, and a diverse technical acumen. She has spent the last fifteen years in management roles providing world class support to Fortune 1000 corporations.

She is experienced in enhancing organizational integrity, viability, sustainability, and growth. She served as a member of the executive leadership team at LT Online Corporation, making a significant impact on the continued development of their legal matter management software while building a solid client support organization as well as managing their local and cloud based IT infrastructures. Susanne was an integral part of helping the company experience an 230% increase in revenue. Susanne’s efforts were directly responsible for the company achieving a year-to-year customer retention rate in excess of 92%.


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